Elmas Jewelry

🔹 Return & Refund Policy

At Elmas, every piece is carefully designed and crafted to bring timeless elegance to your collection. For this reason, all sales are final. We do not accept returns, refunds, or exchanges once your order has been placed.

Please make sure you review your order details and shipping address before confirming your purchase. If your order arrives damaged or incorrect, contact us within 48 hours of delivery at contact@elmasjewelry.com, and our team will assist you.

🔹 Privacy Policy

Elmas Corp (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and protect your information in accordance with GDPR and applicable Dutch data laws.

Information We Collect:

Personal details (name, address, email, phone number) provided during checkout.
Payment and transaction details (processed securely via Shopify).
Basic cookies to improve website performance and user experience.

How We Use Your Data:

To process and deliver your order.
To communicate updates, confirmations, or support.
To analyze site performance through anonymous data.

We do not sell or share your data with third parties. You can request access or deletion of your data anytime by emailing contact@elmasjewelry.com.

🔹 Terms of Service

By visiting our website or making a purchase, you agree to the following Terms of Service. Elmas Corp operates elmasjewelry.com, offering handcrafted jewelry and accessories worldwide.

Use of Our Site: You agree not to use this site for unlawful or fraudulent activity. All content, designs, and images belong to Elmas Corp and may not be copied without permission.

Orders: We reserve the right to refuse or cancel any order for any reason, including suspected fraud.

Liability: Elmas Corp is not responsible for delays, losses, or damages caused by carriers or external circumstances beyond our control.

🔹 Shipping Policy

We proudly ship worldwide from Amsterdam, Netherlands. Our standard delivery time is 1 to 2 weeks, depending on your location.

Processing Time: Orders are typically processed within 1–3 business days.

Tracking: Once shipped, you will receive a tracking number via email.

Customs & Duties: International orders may be subject to customs fees or import duties. These are the buyer’s responsibility.

🔹 Conditions of Sale

All prices on our website are listed in EUR (€) and include VAT where applicable. By placing an order, you confirm that all provided information is accurate and that you are authorized to use the selected payment method.

Payments are securely processed through Shopify, supporting major credit cards, PayPal, Apple Pay, Google Pay, and other global gateways.

All sales are final once confirmed.

🔹 Legal Notice

Elmas Corp Based in Amsterdam, Netherlands Email: contact@elmasjewelry.com Website: www.elmasjewelry.com

Elmas Corp operates under Dutch law. For any legal or privacy inquiries, please contact us by email.